Privacy Policy

Effective Date: December 4, 2025

At Oria Nutrition ("Oria," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.orianutrition.com (the "Site"), make purchases, or interact with our services as a US-based dropshipping brand specializing in nutrition supplements. We operate in compliance with applicable US laws, including the California Consumer Privacy Act (CCPA) for California residents.

By using the Site, you consent to the practices described in this policy. If you do not agree, please do not use the Site. This policy does not apply to third-party sites linked from our Site.

1. Information We Collect

We collect information to provide and improve our services. Types of information include:

  • Information You Provide: Name, email address, shipping/billing address, phone number, payment details (processed securely via third-party gateways like Stripe), order history, account preferences, and communications (e.g., support inquiries, reviews).
  • Automatically Collected Information: IP address, browser type, device information, operating system, pages viewed, time spent on pages, and referral sources. We use cookies and similar technologies (see Section 7).
  • Information from Third Parties: Data from payment processors, shipping partners (e.g., USPS, UPS via Supliful fulfillment), marketing tools, or social media if you log in via third-party services.

We do not collect sensitive personal information (e.g., health data) unless voluntarily provided in support contexts, and we limit its use.

2. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Processing orders, managing subscriptions, and fulfilling shipments through our partner Supliful.
  • Providing customer support and responding to inquiries.
  • Personalizing your experience (e.g., product recommendations based on past purchases).
  • Sending promotional emails or SMS (with opt-out options).
  • Analyzing site usage to improve services and prevent fraud.
  • Complying with legal obligations, such as tax reporting.

3. Sharing Your Information

We do not sell your personal information. We may share it in these limited cases:

  • Service Providers: With trusted partners like Supliful (for fulfillment), payment processors (e.g., Stripe), email services (e.g., Klaviyo), and analytics tools (e.g., Google Analytics) to operate the Site.
  • Business Partners: For joint promotions or shipping carriers (e.g., USPS) to deliver orders.
  • Legal Requirements: If required by law, subpoena, or to protect our rights, safety, or property.
  • Corporate Transactions: In the event of a merger, acquisition, or sale of assets.
  • With Your Consent: For any other purpose disclosed at collection.

Under CCPA, we do not "sell" or "share" personal information as defined, but California residents may opt out of certain sharing (see Section 5).

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, such as encryption for payments and secure servers. However, no online transmission is 100% secure, and we cannot guarantee absolute security. Report any suspected breach to info@orianutrition.com.

5. Your Rights and Choices

You have control over your information:

  • Access, Update, or Delete: Log into your account to view/edit, or email us to request changes or deletion (subject to legal retention requirements).
  • Opt-Out of Marketing: Unsubscribe from emails via the link in messages or update preferences in your account.
  • CCPA Rights (CA Residents): Request disclosure of collected categories, deletion, or opt-out of sales/sharing (though we do not sell). Submit verifiable requests twice per 12 months via privacy@orianutrition.com; we respond within 45 days.
  • Do Not Track: We do not respond to browser Do Not Track signals but honor Global Privacy Control (GPC) where applicable.

For other states (e.g., Virginia, Colorado), similar rights may apply—contact us for details.

6. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect personal information from children. If we learn we have, we will delete it promptly. Parents/guardians: Contact us if you believe your child has provided information.

7. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tools for functionality, analytics, and advertising. Essential cookies enable site features; others (e.g., for personalization) require consent. Manage preferences via our Cookie Banner or browser settings. For details, see our Cookie Policy (linked on the Site). Third-party tools like Google Analytics may collect anonymized data.

8. Data Retention

We retain your information as needed for business purposes (e.g., 7 years for tax records) or legal requirements, then securely delete or anonymize it.

9. International Data Transfers

As a US-based company, your data is primarily stored in the US. Transfers to affiliates or providers in other countries use appropriate safeguards.

10. Changes to This Policy

We may update this policy to reflect changes in our practices or laws. We'll notify you via email or Site posting with the new effective date. Continued use after changes constitutes acceptance.

11. Contact Us

For questions, requests, or concerns:
Email: info@orianutrition.com
Oria Nutrition, 18121 E Hampden Ave, Unit C, #1194, Aurora, CO 80013

This policy is for informational purposes and not legal advice. Consult a professional for specific compliance needs.